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Sources of Help and Advice for Victims of Abuse



Staffordshire Women’s Aid

24 hour helpline: 0300 330 5959. A local service providing the 24 hour helpline, refuge services, information, advice and guidance, 1:1 emotional support, and counselling, including children and young people.

New Era

National victim support service operating across Staffordshire and Stoke on Trent. National 24 hour phone line 0808 1689 111.


National Domestic Abuse Helpline

Free, 24-hours helpline: 0808 2000 247  (run by Women’s Aid and Refuge)


Hidden Hurt

A very informative website by a victim offering a personal approach.


National LGBT Domestic Abuse Helpline 0800 999 5428
Emotional and practical support for LGBT people experiencing domestic abuse. Physical, psychological, emotional, financial and/or sexual abuse.


Jewish Women’s Aid:
0808 801 0500
Services for Jewish women and their children affected by domestic violence and abuse



Childline: 0800 1111
Free national helpline for Children and Young People in danger or distress.


NSPCC Child Protection Helpline: 0808 800 5000
email:  help@nspcc.orguk
For anyone concerned about a child at risk of abuse.


The Hideout– Advice and information for children and young people living with domestic violence, provided by Women’s Aid,




A local voluntary sector service operating in partnership with Midlands Partnership NHS Foundation Trust, providing support to adult survivors of sexual abuse/violence.

01785 225991. Email:


Action on Elder Abuse:
0808 808 8141


Karma Nirvana – ‘an award-winning British human rights charity supporting victims of honour-based abuse and forced marriage’

UK Helpline: 0800 5999 247  (Monday – Friday: 9am – 5pm)

If you are in immediate danger call 999     





The Mankind Initiative: National Helpline
01823 334244 (
also run local helplines across UK)
Provide emotional support, information, advice, details of solicitors, legal rights, accommodation at a refuge


Men’s Advice Line:
0808 801 0327
Emotional support and practical advice.


National LGBT Domestic Abuse Helpline 0800 999 5428
Emotional and practical support for LGBT people experiencing domestic abuse. Physical, psychological, emotional, financial and/or sexual abuse.




AVP Britain (Alternatives to Violence Project): 020 7324 4755
Run workshops throughout the country for anyone who has niggly little resentments that become grudges, anyone who gets upset at being ignored, anyone who has difficulty with anger, anyone who is a bully or is bullied, in fact, anyone who wants an alternative to violence.


Care 2 Talk
Call: 07564016066 
Skype Service for Females who use Intimate Partner Violence. 
Care 2 Talk runs a Change Behaviour programme for women who use intimate partner violence and would like to address and change their behaviours. A SKYPE service for woman is offered for women who are unable to access a programme near to them. Aim is to support and teach women to make different choices, to stop using violence and abuse and to learn to use non abusive / non controlling behaviours.


Respect: 0808 802 4040
Advice and information for perpetrators of domestic violence. Also details of programmes and support services for perpetrators


The Freedom Programme:
A 12 week rolling programme for any man who wishes to stop abusing women and children. Places are funded either privately or from various statutory agencies. Central location on the Wirral



Hollie Guard:
The Hollie Guard turns your smartphone into a personal safety device to help reduce domestic abuse. In danger? Status your phone or tap the screen to generate an alert. Your location and audio/video evidence will automatically be sent to your emergency contacts who can take action to help you quickly.
Advice on reporting harassment, threats, impersonation, bullying, unwanted sexual advances, pornographic content etc.


0121 622 8181
Aquarius is a unique charity based in the West Midlands that has over 40 years’ experience supporting individuals, families, organisations and communities to overcome the physical, emotional and psychological harms caused by alcohol, drugs and gambling.


National Youth Advocacy Service:
0808 808 1001

Provides information, advice, advocacy and legal representation to young people up to the age of 25 through a network of advocates through England and Wales.




November 2020